{"version":"1.0","provider_name":"Certifeka-edu","provider_url":"https:\/\/certifeka-edu.com\/ar","author_name":"salma mohamed","author_url":"https:\/\/certifeka-edu.com\/ar\/author\/admin\/","title":"Lesson 6:What is CRM Automation? - Certifeka-edu","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"0AQKejlZgP\"><a href=\"https:\/\/certifeka-edu.com\/ar\/programs\/sample-course\/lessons\/lesson-6what-is-crm-automation-2\/\">Lesson 6:What is CRM Automation?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/certifeka-edu.com\/ar\/programs\/sample-course\/lessons\/lesson-6what-is-crm-automation-2\/embed\/#?secret=0AQKejlZgP\" width=\"600\" height=\"338\" title=\"&#8220;Lesson 6:What is CRM Automation?&#8221; &#8212; Certifeka-edu\" data-secret=\"0AQKejlZgP\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/certifeka-edu.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>","description":"Lesson 6: Customer Relationship Management What is CRM Automation? CRM automation describes a set of processes executed by software to automatically respond to customer activities and improve the overall customer relationship with brands. When implemented fully, CRM automation kicks in from the very first interaction a potential customer has with a brand and continues throughout [&hellip;]","thumbnail_url":"https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/04\/logos-png-01-296x57-1.png"}