{"id":31592,"date":"2025-09-04T22:16:44","date_gmt":"2025-09-04T22:16:44","guid":{"rendered":"https:\/\/certifeka-edu.com\/programs\/personal-development-leadership-professional-certificate-2\/lessons\/lesson-2-human-resources-capabilities-2\/"},"modified":"2025-09-04T22:16:44","modified_gmt":"2025-09-04T22:16:44","slug":"lesson-2-human-resources-capabilities-2","status":"publish","type":"lesson","link":"https:\/\/certifeka-edu.com\/ar\/programs\/sample-course\/lessons\/lesson-2-human-resources-capabilities-2\/","title":{"rendered":"Lesson 2: Human resources capabilities"},"content":{"rendered":"<p><img decoding=\"async\" width=\"96\" height=\"114\" src=\"https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/04\/logos-png-01-296x57-1.png\" alt=\"\" srcset=\"https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/04\/logos-png-01-296x57-1.png 96w, https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/04\/logos-png-01-296x57-1-10x12.png 10w, https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/04\/logos-png-01-296x57-1-42x50.png 42w\" sizes=\"(max-width: 96px) 100vw, 96px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Lesson 2: Understanding your organisation capabilities<br \/>\n<\/h2>\n<h3>Human resources capabilities<\/h3>\n<h5>As business pressures only increase every day, leaders need to focus a great deal on helping to develop the team&#8217;s human capabilities that could be intangible and tangible capabilities.<\/h5>\n<h5>The intangible capabilities could include their sense of curiosity, imagination &amp; creativity, empathy, and courage. It&#8217;s always recommended to encourage these practices&#8217; application across all levels and departments. Collectively, these simple yet amazing human capabilities are like superpowers. They exist beneath the surface or lay dormant in every member of the team with the potential to deliver real benefits. They help navigate ambiguity and deliver greater impact.<\/h5>\n<h5>The tangible capabilities could also be nurtured. As explained earlier, human resources could be one of the most valuable assets any organisation could have. As a leader, you can capitalize on the human resource using various ways by developing the team&#8217;s skills, giving fair appraisals and rewards, retaining the strong talents and creating a career path for them<\/h5>\n<h3>Intangible Human Capabilities<br \/>\n<\/h3>\n<details id=\"e-n-accordion-item-1860\" open>\n<summary data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1860\" >\n\t\t\t\t\t Curiosity<br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t<\/summary>\n<h5 id=\"el_1736587298750_379\" tabindex=\"0\" contenteditable=\"\" data-element-id=\"ebookHeading4\" data-node-type=\"text\" data-magic=\"col-description\">Curiosity is a very powerful capability, it distinct a person from another in their level of knowledge and learning capability. It&#8217;s as simple as learning through asking questions and exploring alternatives which, as easy as it sounds, many people don&#8217;t notice their lack of curiosity. Your awareness of your team can help you identify the lack of curiosity and help improve it. Allow the team to figure out answers on their own sometimes, give them things to think about, and give them things to research.<\/h5>\n<\/details>\n<details id=\"e-n-accordion-item-1861\" >\n<summary data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1861\" >\n\t\t\t\t\t Imagination &amp; creativity<br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t<\/summary>\n<h5 style=\"color: #000080;\">Imagination is a very good capability, it&#8217;s having the ability to see the potential or the opportunity from a different angle than others. Stimulating imagination and creativity allows innovation of new solutions and using the available tools in unexpected ways or in ways that haven&#8217;t been seen before. You can help improve this by giving intellectual challenges, allow them the opportunity to choose their own method of resolving a situation or even have them work closer with a different group so they can open up to new ways of thinking.<\/h5>\n<\/details>\n<details id=\"e-n-accordion-item-1862\" >\n<summary data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1862\" >\n\t\t\t\t\t Courage<br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t<\/summary>\n<h5 style=\"color: #000080;\">Do you know Nike&#8217;s slogan? Just do it! That is the definition of courage. Cultivating courage in your team will help you a great deal in delegation and for them to do the right thing without being told what to do and ultimately take on more difficult projects or tasks. Courage is acting despite how vague or uncertain the situation is and trusting your gut. You can support courage in your team by setting an example to them, trusting your team more, and sharing more information and knowledge with them.<\/h5>\n<\/details>\n<h5 id=\"el_1736587298750_379\" tabindex=\"0\" contenteditable=\"\" data-element-id=\"ebookHeading4\" data-node-type=\"text\" data-magic=\"col-description\">Curiosity is a very powerful capability, it distinct a person from another in their level of knowledge and learning capability. It&#8217;s as simple as learning through asking questions and exploring alternatives which, as easy as it sounds, many people don&#8217;t notice their lack of curiosity. Your awareness of your team can help you identify the lack of curiosity and help improve it. Allow the team to figure out answers on their own sometimes, give them things to think about, and give them things to research.<\/h5>\n<h5 style=\"color: #000080;\">Imagination is a very good capability, it&#8217;s having the ability to see the potential or the opportunity from a different angle than others. Stimulating imagination and creativity allows innovation of new solutions and using the available tools in unexpected ways or in ways that haven&#8217;t been seen before. You can help improve this by giving intellectual challenges, allow them the opportunity to choose their own method of resolving a situation or even have them work closer with a different group so they can open up to new ways of thinking.<\/h5>\n<h5 style=\"color: #000080;\">Do you know Nike&#8217;s slogan? Just do it! That is the definition of courage. Cultivating courage in your team will help you a great deal in delegation and for them to do the right thing without being told what to do and ultimately take on more difficult projects or tasks. Courage is acting despite how vague or uncertain the situation is and trusting your gut. You can support courage in your team by setting an example to them, trusting your team more, and sharing more information and knowledge with them.<\/h5>\n<h3>Tangible Human Capabilities<\/h3>\n<h5>By tangible, we&#8217;re referring to the areas where you can do something that you can touch, it&#8217;s something that you can create and share with the team and ultimately track its development or implementation. The tangible human capabilities could be:<\/h5>\n<details id=\"e-n-accordion-item-1730\" open>\n<summary data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1730\" >\n\t\t\t\t\t Developing the team skills<br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t<\/summary>\n<h5 id=\"el_1736587298750_379\" tabindex=\"0\" contenteditable=\"\" data-element-id=\"ebookHeading4\" data-node-type=\"text\" data-magic=\"col-description\">You can contribute to developing your team&#8217;s skills directly and indirectly. Indirectly could be achieved by recommending L&amp;D areas to the HR team so they can create sessions for your team or requesting certain paid courses or certificates that the organization can sponsor for one or more members of your team to develop in a certain area. Your direct influence in this area is by mentoring, creating in-team learning and knowledge-sharing sessions, constructive timely feedback one on one meetings, and improvement sessions.<\/h5>\n<\/details>\n<details id=\"e-n-accordion-item-1731\" >\n<summary data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1731\" >\n\t\t\t\t\t Fair appraisal and rewards<br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t<\/summary>\n<h5 style=\"color: #000080;\">Everyone likes to be rewarded for something they did, it&#8217;s human nature to appreciate gifts and unexpected gestures, especially if linked with a positive fair appraisal. Many top performers look forward to appraisal sessions so they can know how they have been doing. Giving good feedback sometimes could mean much more if you personally invested in a small gift, it could be as small as a cup of coffee, a cupcake, or a even chocolate bar as a thank you for a great performance, these small gestures have the biggest impact on the team member&#8217;s commitment because, in these sessions, they feel seen and appreciated.<\/h5>\n<\/details>\n<details id=\"e-n-accordion-item-1732\" >\n<summary data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1732\" >\n\t\t\t\t\t Retaining strong talents<br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t<\/summary>\n<h5 style=\"color: #000080;\">The ability to keep the team member motivated and connected to the team is one of your primary tasks as a leader, your ability to understand why a great talent might resign or leave the team and work on the solution to keep the person in the team, will make sure that your time developing the team member is not wasted and could even result in greater performance outcome from the team member once they feel that the leader care for them and support their goals. You could retain a team member by knowing that their reason to leave is financial, so you request to secure a raise for them. I could be the growth opportunities, so you work on a career framework for the whole team. It could be because their work is a repetitive routine, so they work towards a more exciting type of workload. There could be many reasons for someone to leave, your ability to retain them, in most cases, depends on how well you know the team member and what you&#8217;re willing to offer back to them<\/h5>\n<\/details>\n<details id=\"e-n-accordion-item-1733\" >\n<summary data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1733\" >\n\t\t\t\t\t Career path development<br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t<\/summary>\n<h5 style=\"color: #000080;\">Usually career path development is an HR type of task, but as a leader, you can contribute to its development by giving your experienced opinion and by pushing for it to be created and communicated clearly with the team, this will help the team see the future and allow you to keep your team motivated for the future changes in their career.<\/h5>\n<\/details>\n<h5 id=\"el_1736587298750_379\" tabindex=\"0\" contenteditable=\"\" data-element-id=\"ebookHeading4\" data-node-type=\"text\" data-magic=\"col-description\">You can contribute to developing your team&#8217;s skills directly and indirectly. Indirectly could be achieved by recommending L&amp;D areas to the HR team so they can create sessions for your team or requesting certain paid courses or certificates that the organization can sponsor for one or more members of your team to develop in a certain area. Your direct influence in this area is by mentoring, creating in-team learning and knowledge-sharing sessions, constructive timely feedback one on one meetings, and improvement sessions.<\/h5>\n<h5 style=\"color: #000080;\">Everyone likes to be rewarded for something they did, it&#8217;s human nature to appreciate gifts and unexpected gestures, especially if linked with a positive fair appraisal. Many top performers look forward to appraisal sessions so they can know how they have been doing. Giving good feedback sometimes could mean much more if you personally invested in a small gift, it could be as small as a cup of coffee, a cupcake, or a even chocolate bar as a thank you for a great performance, these small gestures have the biggest impact on the team member&#8217;s commitment because, in these sessions, they feel seen and appreciated.<\/h5>\n<h5 style=\"color: #000080;\">The ability to keep the team member motivated and connected to the team is one of your primary tasks as a leader, your ability to understand why a great talent might resign or leave the team and work on the solution to keep the person in the team, will make sure that your time developing the team member is not wasted and could even result in greater performance outcome from the team member once they feel that the leader care for them and support their goals. You could retain a team member by knowing that their reason to leave is financial, so you request to secure a raise for them. I could be the growth opportunities, so you work on a career framework for the whole team. It could be because their work is a repetitive routine, so they work towards a more exciting type of workload. There could be many reasons for someone to leave, your ability to retain them, in most cases, depends on how well you know the team member and what you&#8217;re willing to offer back to them<\/h5>\n<h5 style=\"color: #000080;\">Usually career path development is an HR type of task, but as a leader, you can contribute to its development by giving your experienced opinion and by pushing for it to be created and communicated clearly with the team, this will help the team see the future and allow you to keep your team motivated for the future changes in their career.<\/h5>","protected":false},"comment_status":"open","ping_status":"closed","template":"","class_list":["post-31592","lesson","type-lesson","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lesson 2: Human resources capabilities - Certifeka-edu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/certifeka-edu.com\/ar\/programs\/sample-course\/lessons\/lesson-2-human-resources-capabilities-2\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lesson 2: Human resources capabilities - Certifeka-edu\" \/>\n<meta property=\"og:description\" content=\"Lesson 2: Understanding your organisation capabilities Human resources capabilities As business pressures only increase every day, leaders need to focus a great deal on helping to develop the team&#8217;s human capabilities that could be intangible and tangible capabilities. 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