<\/path><\/svg>
\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t![\"\"](\"https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/07\/390fa3e83f95ba97ad8aac84b009702d.png\")
\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
Are based on winning. For an experienced team member,
this could look like winning a team award or for a team to win a national trophy for highest sales in the MENA region.
Outcome goals are very difficult to control because of other outside influences.<\/h5>\n<\/details>\n
\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t![\"\"](\"https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/07\/d5732f41f344ede4c3b8a9c774e262b8.png\")
\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
Are specific actions or ‘processes’ of performing.<\/h5>\nFor example, for a call center agent, aiming to do 60 calls per day could be a process target.
Process targets are 100% controllable by the individual.<\/h5>\n
\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t![\"\"](\"https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/07\/20b0c76ed253f07424d9019d61966be0.png\")
\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
Are based on personal or team standards.<\/h5>\nFor example,aiming to achieve a full team sales target of 300K USD per quarter could be a performance target.
Personal and team targets are mostly controllable by the person’s focus to exceed expectations or the level of teamwork you have in the team.<\/h5>\n
\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
Are based on winning. For an experienced team member,
this could look like winning a team award or for a team to win a national trophy for highest sales in the MENA region.
Outcome goals are very difficult to control because of other outside influences.<\/h5>\nProcess, performance, and outcome goals have a linear relationship.<\/h5>\nThis is important because if you achieve your process targets, you give yourself a good chance to achieve your performance targets.<\/h5>\nSimilarly, when you achieve your performance targets, you have a better chance of achieving your outcome targets.<\/h5>\nBoth process & performance targets could be included in a monthly reviewed Key Performance Indicators (KPIs)<\/h5>\nor in quarterly Objectives and Key Results (OKRs) process but outcome targets are usually set by the whole organisation<\/h5>\nor the leader which requires a combination of external efforts with internal achievements coordination.<\/h5>","protected":false},"comment_status":"open","ping_status":"closed","template":"","class_list":["post-31678","lesson","type-lesson","status-publish","hentry"],"yoast_head":"\nLesson 2: Target Setting - Certifeka-edu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/certifeka-edu.com\/ar\/programs\/sample-course\/lessons\/lesson-2-target-setting-2\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lesson 2: Target Setting - Certifeka-edu\" \/>\n<meta property=\"og:description\" content=\"Lesson 2: Being a leader Target Setting Inspiration and empowerment are intangible seeds that you harvest over time but when talking about target setting, it’s a very important learning and a skill that a leader must possess for tangible results. 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![\"\"](\"https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/04\/logos-png-01-296x57-1.png\")
\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n![\"\"](\"https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/07\/target.png\")
\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n