{"id":35363,"date":"2025-09-21T21:33:23","date_gmt":"2025-09-21T21:33:23","guid":{"rendered":"https:\/\/certifeka-edu.com\/programs\/strategic-marketing-professional-certificate-2\/lessons\/lesson-4-why-customer-loyalty-is-essential-2\/"},"modified":"2025-09-21T21:33:23","modified_gmt":"2025-09-21T21:33:23","slug":"lesson-4-why-customer-loyalty-is-essential-2","status":"publish","type":"lesson","link":"https:\/\/certifeka-edu.com\/ar\/programs\/sample-course\/lessons\/lesson-4-why-customer-loyalty-is-essential-2\/","title":{"rendered":"Lesson 4: Why customer loyalty is essential"},"content":{"rendered":"

\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n

Lesson 4: Customer Loyalty
\n<\/h2>\n

Why customer loyalty is essential
\n<\/h3>\n

Some reasons why customer loyalty is essential:<\/h5>\n
Repeat customers spend more than first-time customers.<\/h5>\n
They have a way higher average order value that increases with the duration they have been doing business with a brand.<\/h5>\n
Loyal customers produce higher conversion rates.<\/h5>\n
Existing customers have way higher conversion rates than new ones.<\/h5>\n
The average conversion rate of a loyal customer is 60% to 70%, while that of a new one is 5% to 20%<\/h5>\n
It boosts profits. To enjoy better profits, brands need to foster customer loyalty.<\/h5>\n
Business profits go up by 25% to 95% when customer retention rates are increased by only 5%.<\/h5>\n
Retaining an existing customer is cheaper than acquiring a new one.<\/h5>\n
It is cheaper to keep an existing customer than to bring a new one on board.<\/h5>\n
Studies show that getting a first-time customer is 5X more expensive than retaining a loyal one.<\/h5>","protected":false},"comment_status":"open","ping_status":"closed","template":"","class_list":["post-35363","lesson","type-lesson","status-publish","hentry"],"yoast_head":"\nLesson 4: Why customer loyalty is essential - Certifeka-edu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/certifeka-edu.com\/ar\/programs\/sample-course\/lessons\/lesson-4-why-customer-loyalty-is-essential-2\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lesson 4: Why customer loyalty is essential - Certifeka-edu\" \/>\n<meta property=\"og:description\" content=\"Lesson 4: Customer Loyalty Why customer loyalty is essential Some reasons why customer loyalty is essential: Repeat customers spend more than first-time customers. 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