{"id":53599,"date":"2026-04-03T11:43:43","date_gmt":"2026-04-03T11:43:43","guid":{"rendered":"https:\/\/certifeka-edu.com\/programs\/strategic-planning-module-2\/lessons\/lesson-6-how-do-we-engage-stakeholders-3-2\/"},"modified":"2026-04-03T11:43:43","modified_gmt":"2026-04-03T11:43:43","slug":"lesson-6-how-do-we-engage-stakeholders-3-2","status":"publish","type":"lesson","link":"https:\/\/certifeka-edu.com\/ar\/programs\/planning-for-strategic-managers-module-ucam-university\/lessons\/lesson-6-how-do-we-engage-stakeholders-3-2\/","title":{"rendered":"Lesson 6: How do we engage stakeholders?"},"content":{"rendered":"<p><img decoding=\"async\" width=\"96\" height=\"114\" src=\"https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/04\/logos-png-01-296x57-1.png\" alt=\"\" srcset=\"https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/04\/logos-png-01-296x57-1.png 96w, https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/04\/logos-png-01-296x57-1-10x12.png 10w, https:\/\/certifeka-edu.com\/wp-content\/uploads\/2025\/04\/logos-png-01-296x57-1-42x50.png 42w\" sizes=\"(max-width: 96px) 100vw, 96px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n<h2>Lesson 6: The Stakeholders<\/h2>\n<h3 style=\"text-align: center;\">How do we engage stakeholders?<\/h3>\n<details id=\"e-n-accordion-item-8330\" open>\n<summary data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-8330\" >\n\t\t\t\t\t 1. Communicate<br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t<\/summary>\n<h5 style=\"color: #000080;\">The first rule of engagement is all about sharing information in a purposeful and consistent way.<br \/>\nAll key stakeholders need to know the organisation&#8217;s core purpose.<\/h5>\n<h5 style=\"color: #000080;\"> External stakeholders need to understand why the organisation exists and what value it provides for its customers, vendors, and the market.<\/h5>\n<h5 style=\"color: #000080;\">Internal stakeholders need to know where the organisation is going so they can align their work with those goal(s) and direction.<\/h5>\n<h5 style=\"color: #000080;\">To make sure this happens, use all communication means available newsletters, electronic messaging, e-mail, meetings, posters, payroll inserts, etc.Be consistent in the messages, and use them to show employees how they fit into the plan and how their contributions have helped shape the choices made.<\/h5>\n<h5 style=\"color: #000080;\"> Share the results they have achieved and coach them toward strategic performance. Be visual, and make the messages visible everywhere.I often create visual strategic roadmaps than can be posted throughout an organisation to remind people of the importance of the company&#8217;s mission, vision, and strategies.<\/h5>\n<h5 style=\"color: #000080;\">People who know what is expected and how they contribute are more engaged and committed than those who do not.<\/h5>\n\u00a0<br \/>\n\t\t\t\t\t<\/details>\n<details id=\"e-n-accordion-item-8331\" >\n<summary data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8331\" >\n\t\t\t\t\t 2. Actively involve stakeholders in the process.<br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t<\/summary>\n<h5 style=\"color: #000080;\">Ask for input about strategic planning in meetings, through surveys, with targeted suggestion boxes, in employee newsletters.<br \/>Include representatives of stakeholder groups in discussions for strategic planning to the greatest extent possible, and do not limit planning and review sessions only to the top level of management.<\/h5>\n<h5>Include representatives from as many key stakeholder groups as are appropriate to the discussion at hand.<br \/>This can be done formally in large group planning activities, or informally by including different key stakeholders in a variety of meetings.<\/h5>\n<h5>Use department meetings as an opportunity to solicit input on the plan and its results.<br \/>Help employees understand the difference between strategic initiatives <br \/>(long-term, big picture) and the tactical <br \/>(day-to-day) work with which they are most familiar.<\/h5>\n<h5>Show them how the two levels are aligned.<br \/>Greater understanding leads to greater ownership.<br \/>Keep the messages flowing for constant reinforcement of the shared ideas, and give feedback on how ideas are being incorporated into the process.<\/h5>\n<\/details>\n<details id=\"e-n-accordion-item-8332\" >\n<summary data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-8332\" >\n\t\t\t\t\t 3. Make sure people know what the strategic plan is and where they fit in it.<br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t<svg aria-hidden=\"true\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><br \/>\n\t\t\t\t\t\t<\/summary>\n<h5 style=\"color: #000080;\">Engaging employees in the planning process itself helps build ownership within the organisation.<br \/>For those not directly involved in the process, however, make sure they know what the plan is, where they fit in it and how they contribute to its goals.<br \/>Give them time to discuss and internalize it.<\/h5>\n<h5>Employees who do not understand the plan have a difficult time remaining engaged and moving in the desired direction.<br \/>Meet with work units and departments to show them how they contribute.<\/h5>\n<h5 style=\"color: #000080;\">Develop measures of their work that show them how well they are contributing to desired strategic outcomes, and provide feedback on these measures frequently and consistently.<\/h5>\n<h5>Do everything you can to make sure that the work of the organisation is aligned with the plan to keep all employees focused on a common vision, working to achieve a common mission, and engaged in the process of achieving the organisation&#8217;s strategic goals.<\/h5>\n<h5>It&#8217;s nearly impossible to get where you want to go without a goal, a roadmap, and organisational commitment to get you there.<br \/>Without a goal, you can&#8217;t align the organisation to a common desired outcome.<br \/>Without a roadmap, you have no idea of the options available to get there.<\/h5>\n<h5>And without commitment, you cannot ensure that your stakeholders will move in the direction you need to go.<\/h5>\n<h5>Building commitment through broad stakeholder engagement is an increasingly important element of the strategic planning process.<\/h5>\n<\/details>\n<h5 style=\"color: #000080;\">The first rule of engagement is all about sharing information in a purposeful and consistent way.<br \/>\nAll key stakeholders need to know the organisation&#8217;s core purpose.<\/h5>\n<h5 style=\"color: #000080;\"> External stakeholders need to understand why the organisation exists and what value it provides for its customers, vendors, and the market.<\/h5>\n<h5 style=\"color: #000080;\">Internal stakeholders need to know where the organisation is going so they can align their work with those goal(s) and direction.<\/h5>\n<h5 style=\"color: #000080;\">To make sure this happens, use all communication means available newsletters, electronic messaging, e-mail, meetings, posters, payroll inserts, etc.Be consistent in the messages, and use them to show employees how they fit into the plan and how their contributions have helped shape the choices made.<\/h5>\n<h5 style=\"color: #000080;\"> Share the results they have achieved and coach them toward strategic performance. Be visual, and make the messages visible everywhere.I often create visual strategic roadmaps than can be posted throughout an organisation to remind people of the importance of the company&#8217;s mission, vision, and strategies.<\/h5>\n<h5 style=\"color: #000080;\">People who know what is expected and how they contribute are more engaged and committed than those who do not.<\/h5>\n\u00a0<\/p>\n<h5 style=\"color: #000080;\">Ask for input about strategic planning in meetings, through surveys, with targeted suggestion boxes, in employee newsletters.<br \/>Include representatives of stakeholder groups in discussions for strategic planning to the greatest extent possible, and do not limit planning and review sessions only to the top level of management.<\/h5>\n<h5>Include representatives from as many key stakeholder groups as are appropriate to the discussion at hand.<br \/>This can be done formally in large group planning activities, or informally by including different key stakeholders in a variety of meetings.<\/h5>\n<h5>Use department meetings as an opportunity to solicit input on the plan and its results.<br \/>Help employees understand the difference between strategic initiatives <br \/>(long-term, big picture) and the tactical <br \/>(day-to-day) work with which they are most familiar.<\/h5>\n<h5>Show them how the two levels are aligned.<br \/>Greater understanding leads to greater ownership.<br \/>Keep the messages flowing for constant reinforcement of the shared ideas, and give feedback on how ideas are being incorporated into the process.<\/h5>\n<h5 style=\"color: #000080;\">Engaging employees in the planning process itself helps build ownership within the organisation.<br \/>For those not directly involved in the process, however, make sure they know what the plan is, where they fit in it and how they contribute to its goals.<br \/>Give them time to discuss and internalize it.<\/h5>\n<h5>Employees who do not understand the plan have a difficult time remaining engaged and moving in the desired direction.<br \/>Meet with work units and departments to show them how they contribute.<\/h5>\n<h5 style=\"color: #000080;\">Develop measures of their work that show them how well they are contributing to desired strategic outcomes, and provide feedback on these measures frequently and consistently.<\/h5>\n<h5>Do everything you can to make sure that the work of the organisation is aligned with the plan to keep all employees focused on a common vision, working to achieve a common mission, and engaged in the process of achieving the organisation&#8217;s strategic goals.<\/h5>\n<h5>It&#8217;s nearly impossible to get where you want to go without a goal, a roadmap, and organisational commitment to get you there.<br \/>Without a goal, you can&#8217;t align the organisation to a common desired outcome.<br \/>Without a roadmap, you have no idea of the options available to get there.<\/h5>\n<h5>And without commitment, you cannot ensure that your stakeholders will move in the direction you need to go.<\/h5>\n<h5>Building commitment through broad stakeholder engagement is an increasingly important element of the strategic planning process.<\/h5>","protected":false},"comment_status":"open","ping_status":"closed","template":"","class_list":["post-53599","lesson","type-lesson","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lesson 6: How do we engage stakeholders? - Certifeka-edu<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/certifeka-edu.com\/ar\/programs\/planning-for-strategic-managers-module-ucam-university\/lessons\/lesson-6-how-do-we-engage-stakeholders-3-2\/\" \/>\n<meta property=\"og:locale\" content=\"ar_AR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lesson 6: How do we engage stakeholders? - Certifeka-edu\" \/>\n<meta property=\"og:description\" content=\"Lesson 6: The Stakeholders How do we engage stakeholders? 1. 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